From the Social Media Crisis Blog

• My bad?

  Watching the online meltdown of Amy’s Baking Company (after owners Amy and Samy proved too much of a kitchen nightmare [...]

• Social media: the new face of disaster response

  Interesting infographic from the team at Creative Signals highlighting how social media has been used in the immediate aftermath of [...]

• Could your brand call on a million volunteers in a crisis?

    When it comes to using ‘new’ media to assist in a disaster, the Red Cross is normally ahead of [...]

• Using Twitter in a Crisis – Media Settings and Best Practices

  If you have people ‘on the scene’ at a crises event and they are uploading photos or video that some [...]

• Picking fights with someone who buys ink by the barrel

  Stuart Bruce has a really great post on dealing with investigative journalists (known or ‘undercover’) over on his blog ‘A [...]